Shipping policy

Shipping Policy – Selfure           04/21/2026

At Selfure, we are committed to providing a fast, reliable, and transparent shipping experience.

1. Shipping Areas

We currently ship to:

  • Mainland France

  • Europe (depending on available countries at checkout)

  • International destinations (delivery times may vary depending on location)

2. Processing Time

All orders are prepared within 1 to 3 business days after payment confirmation.
During peak periods (sales, product launches, holidays), processing times may be slightly extended.

3. Delivery Times

Estimated delivery times are as follows:

  • France: 2 to 5 business days

  • Europe: 3 to 7 business days

  • International: 5 to 12 business days

Please note that these are estimated timeframes and may vary depending on the carrier.

4. Shipping Fees

Shipping costs are automatically calculated at checkout.

Possible offers:

  • Free shipping on orders over [amount to be defined] €

  • Standard rates depending on the delivery zone

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to follow your package in real time.

6. Delivery Issues

If you encounter any issues (delay, lost package, incorrect address), please contact us at:
📧 [your support email]

We will do our best to resolve the situation as quickly as possible.

7. Unclaimed Packages or Incorrect Address

If a package is returned to us due to:

  • an incorrect address

  • an unclaimed shipment

Reshipping fees will be at the customer’s expense.

8. Customs and Taxes (International)

For orders outside the European Union, customs duties or local taxes may apply.
These charges are the responsibility of the customer.

Thank you for your trust,
The Selfure Team